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How The Digital Address Hub works
From sign-up to your first scanned post - completely free for the first 14 days. Here’s everything you need to know before getting started.
How The Digital Address Hub works
With The Digital Address Hub, you get a stable, professional address that works independently of where you live, work or travel. That address is the foundation of the service.
Most of the time, nothing requires action. You simply remain reachable and administratively consistent.
When something does arrive, you decide how it's processed, on your terms. Below, you’ll see how this works step by step.
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1 - Activate your address
Getting started is quick and easy - and free for the first 14 days.
Choose your preferred location, enter and verify your email address and activate your The Digital Address Hub.
To complete the activation, you'll be asked to complete a quick ID verification. This helps to keep our network secure, prevent misuse and protects both customers and Partners.
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1 - Use your address
Now it’s time to start using your new address.
Use your new address as your stable point of reference for anyone who needs to reach you: government bodies, banks, webshops, clients, you name it.
Make sure to include your personal PO Box number, which uniquely links this address to your The Digital Address Hub and ensures everything is handled correctly.
📌 This is what your new address looks like:
Your (company) name
Street + house number
Box 12345678
Postal code + City
3 - Choose how we process your mail
When mail arrives, you choose in advance how it should be handled:
➠ Full scan + destroy
The envelope is opened, the contents are scanned, and the original document is securely shredded after 14 days.
➠ Full scan + forward
The envelope is opened, the contents are scanned, and the original document is forwarded at your preferred frequency.
➠ Envelope-only scan + forward
Only the front of the envelope is scanned. The envelope remains sealed and is forwarded unopened at your preferred frequency.
4 - Manage your mail
Access everything digitally. Anytime, anywhere.
When mail is scanned, it becomes available to you as a high-quality PDF. You can:
➠ View or download documents
➠ Archive or delete items
➠ Forward mail automatically (e.g. to your accountant or another email address)
➠ Connect it with other tools (like a bookkeeping app)
5 - Mail forwarding
Need the original document? No problem.
We’re a digital-first service, designed to receive and scan your mail.
But we understand that sometimes, you still need the original.
Even if you’ve selected “scan and destroy” - our most chosen option - forwarding may still happen. This could be because we receive something we can’t scan, like a bank card, or because you realise after viewing the scan that you need the original after all.
6 - Pricing & plans
Pay for the address. Choose how you pay for mail processing.
Your Digital PO Box starts with a flat monthly fee per address.
We have option of three,six or annual service fee offered.
This covers the address itself and access to the platform.
Because most customers receive little to no mail, mail processing is priced separately.
You choose the option that fits how much mail you expect and you can change this anytime.
You can choose between:
✅ Pay per scan (credits) - best if you expect little or occasional mail.
✅ Unlimited - best if you expect mail more regularly
✅ Fullservice - best if you want maximum convenience
Good to know
A few common questions we often hear.
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